Products and services
It is possible to offer products as a download, like software. Including a digital key that is generated by JBA Digital. Information of the sold products is available on the tabs of an Account or Consumer, where also a send function can be found.
Besides products and services it is also possible to sell a contract to your customers which provides in support for the customer.
Contracts are 'compiled' services that will be executed in the future.
In case of use of the JBA Agenda, products and services can be connected to Appointments.
A license is product related. A license has a duration after which the license should be extended. For instance: a customer wants support for 10 hours each year, this tool (contract execution) keeps track of how many hours the customers have used.
In case of JBA Products combined applications are offered (called "groups"). The digital product-component can handle dependencies in order to make sure the proper applications and versions are installed before installing a next update or another application.The group function can also be used for try before you buy products.
Licenses are send by email in a.lic file which can be uploaded in an upload manager. For the CRM employee there is a function to receive the keys in case of supporting a customer.
Number of downloads
It is possible to put a threshold on the amount of downloads.
Overview of sold licenses
This is a list of all the separate items that have been distributed.
The products and services of a company are stored in the CRM and can be used in Quotations, Orders and Invoices and in the Website (See Catalog). Contracts are "compiled" services that will be executed in the future, for example a 1 year contract, including 10 hours of services.